Supervisor, Access Center - 9a-5:30p

Job Details Supervisor, Access Center - 9a-5:30p PRIMARY FUNCTION: To assist the Director in ensuring efficient daily operation of the Access Center, ensuring adequate staffing and to provide supervision of the Customer Service Specialists. To service as the expert with advanced capability of performance expectations. To function as a PSR demonstrating high performance in all workflow process and behavioral expectations. PRINCIPAL DUTIES AND RESPONSIBILITIES: Responsible for monitoring practice…