Title : Service Desk Analyst (Ticketing) Openings : 1 Location : Parma, OH (Hybrid) Duration : Long-Term Contract Compensation : $21-24/hr. (Pay Rate Varies Based on Experience) Start Date : ASAP Benefits : Medical, dental, vision, 401K Desired Skills and Experience: 3 years of experience in a role related to ticket review and analysis Experience with Zendesk or a comparable IT service management platform Strong understanding of incident, request, problem, and knowledge management practices, in…
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