Senior Customer Service & Operations Manager – Wholesale Distribution

Uline Inc., a leading North American distributor of packaging and shipping materials, seeks a Senior Customer Operations Manager to lead its Customer Service & Support team. In this role, you will drive exceptional service for B2B customers, optimizing order management, escalations, and issue resolution. Partnering with sales, supply chain, and warehouse teams, you’ll use data to refine processes, boost efficiency, and uphold Uline’s results-driven culture. This position offers comprehensive tr…