Manager of Mobility & Customer Experience

Job Description Day-to-Day: - Manage RTD's accessible transportation services, ADA programs, and alternative mobility initiatives - Lead, develop, coach, and evaluate assigned staff - Oversee directly operated and third-party ADA services for regulatory and contractual compliance - Manage ADA paratransit eligibility determinations and appeals - Monitor changing ADA regulations, federal guidance, and accessibility requirements - Lead RTD's Access Advisory Committee and regional coordinated trans…