Lead Contact Center Agent

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Lead Contact Center Agent in Biloxi, Mississippi. What you’ll do: The Lead Contact Center Agent serves as a frontline leader within the contact center, providing guidance, and support to customer service representatives while ensuring exceptional customer experiences. This role acts as a subject matter expert, assists with…