Inbound Business Development Representative

Serve as the first point of contact for prospective customers interested in FranklinCovey solutions. Qualify inbound leads by understanding business goals and needs, establish commercial intent, and schedule qualified prospects for Account Executive discovery calls. Maintain accurate CRM records and collaborate with marketing and sales teams to support a smooth lead handoff. Engage inbound leads through chat, email, and phone to establish rapport and qualify prospects. Identify prospective cust…