Head of Client Experience

At Five Below our growth is a result of the people who embrace our purpose: Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.T. customer service experience; Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards.…