Change Management Lead - Salesforce 311 Modernization

Job Description Job Description We are looking for an experienced Change Management Lead to support a major modernization initiative for a Salesforce-based 311 platform in Baltimore, Maryland. This Long-term Contract opportunity is suited for a detail-oriented individual who can unite business stakeholders, technical teams, and end users around a shared transformation strategy while promoting strong adoption and measurable outcomes. The role will guide communications, training, and process alig…